Which Roof Replacement Contractor Should Batavia Trust?

The roof replacement contractor Batavia homeowners should trust is a local, established company that uses its own crew, puts every term in a written contract, and backs both the materials and the workmanship in writing. Empire Home Solutions has replaced roofs across Clermont County since 2009 from our base in Mt. Orab. Every roof we install carries our lifetime craftsmanship warranty.

By Chris Kestel, Founder & Owner · Last updated October 23, 2026

Which checks matter most in roofing contractor selection?

The most essential requirements for choosing a reliable roofing contractor are a physical address, business registration, insurance, and contract. It is impossible to deny the significance of reviews, which can be fabricated easily.

Here’s what to check and how to confirm it yourself:

What to check	Why it matters	How to confirm it
A local office	Someone has to be here when a warranty call comes in	Look up the address and drive by
Business registration	Shows the company legally exists in Ohio	Search the Ohio Secretary of State’s business records
Liability insurance	Covers damage to your home during the job	Get a certificate straight from the insurance agent
Workers’ compensation	Protects you if a worker is hurt on your roof	Ask for proof of Ohio BWC coverage
Complaint history	Shows how problems got handled	Check the Ohio Attorney General and the BBB
Written contract	Locks in price, scope, and dates	Read it before you sign anything

People asking how do you verify a roofing contractor’s insurance often accept a photo of a certificate. Instead, ask the contractor’s insurance agent to send the certificate to you, so that you can be sure of having the most up-to-date policy.

Why does an in house roofing crew matter after the job?

An In-house roofing crew matters because the same people that install your roof are the ones who come back to you if something goes wrong, which is harder to guarantee with a Fluctuating cast of contractors.

Many companies selling roofs are really sales operations. They sign the contract, then hand the install to whichever crew is free that week. As a result, you may never meet the people on your roof. When a leak shows up a year later, the sales company and the sub can end up pointing at each other.

With an in-house crew, it works differently:

One company trains the installers, so flashing and nailing follow the same standard every time
The foreman answers to the owner, not to the lowest bid
Warranty calls go to people who know your roof, because they built it

That’s why Empire keeps roofing in-house. Our roof repair and replacement service covers what that crew handles.

What happens when a roofing workmanship warranty gets used?

When a roofing workmanship warranty is used, you call in the contractor who comes back out, finds the installation error, and fixes it at no cost to you. In most cases, flashing, nailing, and ventilation are the problem, not the shingles themselves.

A typical workmanship claim looks like this:

You notice a problem, like a ceiling stain after a heavy rain
You call the contractor, not the shingle maker
The crew inspects it, often finding a flashing gap at a chimney or wall
They repair it, and the warranty covers the labor and materials

There are a few ways homeowners accidentally weaken that coverage. For example, a satellite installer drilling through new shingles can create a leak the roofer didn’t cause. Likewise, a different contractor patching the roof later can muddy who’s responsible. So keep your contract, call your roofer first, and ask before anyone else works up there.

What do Ohio’s rules say about door-to-door roofing deals?

Ohio’s rules give you three days to cancel a contract signed with a contractor who came to your door. That right comes from the state’s Home Solicitation Sales Act, and it matters most right after a storm.

The Ohio Attorney General’s office confirms that three-day right for door-to-door home improvement contracts. It also urges homeowners to get a written contract with start and end dates and an itemized list of costs. Large deposits and checks made out to a person instead of a company are both red flags it calls out.

Homeowners often ask should you pay a roofer a deposit at all. A reasonable deposit to order materials is normal. However, paying most of the job up front, or signing over an insurance check before work starts, puts all the risk on you.

What does a roof replacement contractor do on install day?

On install day, a roof replacement contractor protects your property, tears off the old roof, fixes the deck, and builds the new roof from the wood up. Here’s the order a good crew follows:

Protect the yard, covering plants, AC units, and siding with tarps
Tear off the old shingles and underlayment down to the deck
Inspect the deck, replacing any soft or rotted boards
Install ice and water shield at the eaves and valleys, where Ohio winters cause the most trouble
Lay underlayment, drip edge, and flashing before any shingles go on
Shingle and vent the roof, then sweep the yard with a magnet for nails

People inquiring as to how long does a roof replacement take are often surprised by the answer. Most single family asphalt roofs take one to two days to replace. Steep pitches, multiple layers, or extensive decking repairs can add a day.

Where do we replace roofs around Batavia and Goshen?

We replace roofs across Batavia, out to Goshen, and throughout Clermont County and Cincinnati’s east side. If you’re comparing roof replacement contractors in Batavia OH, we regularly work in:

Batavia area: the village of Batavia, Batavia Township, and neighborhoods near East Fork State Park
Clermont County: Goshen, Amelia, Owensville, and Mt. Orab
Nearby: Anderson Township, Loveland, and Cincinnati’s eastern suburbs

A lot of our calls start with someone asking who replaces roofs near Batavia and Goshen Ohio after a spring hailstorm. Likewise, homeowners looking for established roofing contractors Batavia OH often want proof of local work, which you’ll find in our project portfolio.

For pricing details, our Batavia roof cost guide breaks down what moves the number. Planning new gutters too? Our gutter and siding service pairs well with a new roof. You can also see every town we cover on our service area page. When you’re ready, request a free estimate.

Frequently asked questions

1. How do you choose a roof replacement contractor in Batavia?

Look for a local office, experience in the Clermont County area and an in-house crew. They should provide a detailed, written contract with material and workmanship warranties. Request addresses of comparable roofs in the area that the company has completed, for reference. And get at least two or three estimates in writing.

2. What should the contract spell out before any work starts?

The line and style of the shingles, underlayments, flashing and venting to be installed. Also, the cost, deposit and payment schedule, and beginning and ending dates for the work. For any rotted decking, ask for a per-sheet price, to avoid surprise charges. And make sure both workmanship and manufacturer’s warranties are noted in writing.

3. How do you spot an out-of-town crew chasing hail work?

Out-of-town contractors will have out-of-state tags on their trucks, hold contracts in a temporary, local address, and show up at your door shortly after a hailstorm hits. They will pressure you to sign the contract on the spot or even take control over your insurance claim. These crews are often unable to name a single roof they’ve completed in the area before this season is over. And they will be gone again, once the hail season is over.

4. Does the company use its own crew or subcontract the job?

We use our own in-house crew, instead of subcontractors, to install your roof. Ask about this directly and make sure to put this information in writing, when hiring a contractor. You should also ask for the name of the foreman who will be on-site and overseeing the project. If the salesperson is unable to provide this information, it’s a sign they might be subcontracting the job out.

5. What warranty should cover the materials and the workmanship?

You should expect two types of warranty coverage for a new roof: one is the manufacturer’s warranty for the materials and another one – the workmanship warranty provided by the roofer. The manufacturer’s warranty covers defects in materials, while workmanship warranty covers installation errors that result in roof leaks. Empire Home Solutions offers lifetime craftsmanship warranty on all roofs, in addition to manufacturer’s warranty.

6. Do I need to be home during the roof replacement?

You don’t need to be present throughout the entire roof replacement, but it’s a good idea to be there for the beginning of the project, when the foreman goes over the details with you. You might also want to be there at the end of the project, so you can inspect the work. Be prepared for a lot of noise when the old roof is torn off. Pets and small children may be surprised by all the sounds and be best kept away, until the roofers are gone.

7. Can a new roof go over the old shingles?

It’s possible to install a new roof over the old one, but it’s not advisable. A complete tear-off and replacement is always a better option, because installing over the existing shingles can hide rot and decay spots. It’s also heavier on the roof structure and may void some of the manufacturer’s warranty. Building codes now allow a maximum of two layers of roofing, so it’s illegal to put a new roof over old roofing.

8. Should I replace gutters at the same time as the roof?

If they’re old, sagging or pulling away from the roof’s edge, it’s a good idea to replace them, when getting a new roof. The drip edge and gutters are related parts of a home’s roofing system. Replacing them at the same time will ensure a proper fit, since both will be custom-fit to your roof’s line. It also helps to avoid a second set of ladder setups and removals, once the roofers are gone. If your gutters are new and in good condition, you can probably leave them alone.

Where can you get a free roof replacement estimate in Batavia?

Empire Home Solutions 16493 Bodman Rd, Mt. Orab, OH 45154 Phone: (513) 773-1567 Email: info@empirehome.solutions Hours: Monday through Saturday, 8 a.m. to 8 p.m. Closed Sunday. Serving: Batavia, Goshen, Amelia, Owensville, Mt. Orab, Clermont County, and Cincinnati’s east side

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